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Privacy Policy

Last updated: February 9, 2025

1. Introduction

Welcome to AI Recepts ("we," "our," or "us"). We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, disclose, and safeguard your information when you use our AI receptionist service.

2. Information We Collect

We collect information that you provide directly to us:

  • Account Information: Name, email address, phone number, business name
  • Payment Information: Billing details processed securely through our payment providers
  • Usage Data: Call recordings, transcripts, and analytics data
  • Calendar Data: Google Calendar access for appointment scheduling
  • Communication Data: Messages, support tickets, and feedback

3. How We Use Your Information

We use your information to:

  • Provide and maintain our AI receptionist service
  • Process your transactions and manage your account
  • Improve our services through analytics and research
  • Send you service updates and promotional communications
  • Respond to your support requests and inquiries
  • Comply with legal obligations

4. Data Sharing and Disclosure

We may share your information with:

  • Service Providers: Twilio (phone services), OpenAI (AI processing), Google (calendar integration), Supabase (database), LemonSqueezy (payments)
  • Legal Requirements: When required by law or to protect our rights
  • Business Transfers: In connection with mergers or acquisitions

We do not sell your personal information to third parties.

5. Data Security

We implement industry-standard security measures to protect your data, including:

  • Encryption of data in transit and at rest
  • Regular security audits and updates
  • Access controls and authentication
  • Secure data centers and infrastructure

6. Your Rights

You have the right to:

  • Access your personal data
  • Correct inaccurate data
  • Request deletion of your data
  • Object to processing of your data
  • Export your data
  • Opt-out of marketing communications

To exercise these rights, contact us at privacy@airecepts.com

7. Call Recordings

Our service records phone calls for quality assurance and AI training purposes. All recordings are:

  • Stored securely with encryption
  • Accessible only to authorized personnel
  • Retained for a maximum of 90 days unless required by law
  • Available for deletion upon request

8. Cookies and Tracking

We use cookies and similar technologies to enhance user experience, analyze usage, and provide personalized content. You can control cookies through your browser settings.

9. Children's Privacy

Our service is not intended for children under 13 years of age. We do not knowingly collect personal information from children.

10. International Data Transfers

Your data may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers.

11. Changes to This Policy

We may update this privacy policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.

12. Contact Us

If you have questions about this privacy policy, please contact us:

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